There are no reviews yet. Be the first one to write one.
========================================================
Honest-1 Auto Care
720 S Nova Rd, Ormond Beach, FL 32174, USAAbout Honest-1 Auto Care
Our Address
720 S Nova Rd, Ormond Beach, FL 32174, USA========================================================
and then 
Excellent ! Here's my experience: First off, I was in customer service for 30 years, and rarely do I receive customer service at a level that I feel moved to write a review. This is only the third review I’ve ever given, not meaning I haven’t had good service in the past, but exceptional service is a rarity. When everything goes as expected good service should be a given, but when something doesn’t go exactly as planned, how a company and their representative handle the situation is the real test of customer service. Great people (Thanks Liz & Michelle), great shop, and they stand behind their work. I first learned about them from CarMax as a recommended shop for warranty repair for a broken power window, rear adjustable shock, and rear main oil seal failure. All work was done very quickly. So, when I had an engine light flash (misfire codes) I returned to Honest-1 for the repair, and again the repair was done on time and was on my way again. Well after 1 week I had another misfire code and took my vehicle back. They replaced a bad part (no fault of their own) and with no charge to me, I was on my way again. One last thing: When I had my first inspection, I asked about the brakes, and was told they were above 50% life left, unbeknown to them that I had been told by the dealer that they HAD to be replaced as they were almost completely gone. This is one of the reasons I will continue to give them my business, however the main reason is the people, especially Liz. JL
3 for 3. I have now been to Honest-1 for 3 major issues over the past decade. They have not only fixed the issue but done it with smiles, great customer service, free refreshments and a free shuttle service. As far as I’m concerned, this establishment is the best in the business and I will not take my vehicles to any other mechanic. 100% satisfied and happy customer
Honest-1 Auto Care in Ormond has been servicing my car for a number of years now. I'm extremely satisfied with the excellent service/support I get from them. They give detailed explanations of work that needs to be done. Liz & Michelle are both wonderful. I highly recommend this auto care business and will continue going back to them when my car has any issue. My vehicle is 26 years old and it keeps running, thanks to them!! :)
Beyond impressed!! This is my new go to auto repair shop. As advertised! They fixed my truck same day and I came in without an appointment. Great knowledgeable prompt service. The inspection was spot on and the pricing was competitive. This may have been the greatest shopping experience I've ever had, and I have high standards. I spent a couple thousand dollars here and I feel great about it. I've actually just left them another one of my trucks because I have so much faith in them. THANK YOU!! Faith restored.
Liz is an amazing customer service rep and is always friendly anytime I come in or call. They have done several major repairs on my vehicle and go above and beyond even when they are dealing with pain in the ass extended warranty people. Definitely my permanent mechanic!